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Faster Payments, Richer Data with Adrian


Adrian Lovney, CEO, NPPA at Curious Thinkers 2018 in Sydney providing Cuscal’s clients with information about faster payments and richer data.

Watch the video to learn the current status of the New Payments Platform as well as its plans and priorities for the future. Adrian delves into the NPP’s API plans and its ‘consent and mandate’ service which will lay the groundwork for servicing direct debits as well as the second phase of Osko ‘request to pay’.

Nice digital identity – now what? with Steven


Steven Bankston, Visa’s Senior Director of Product Development, talking to Cuscal’s clients about digital identity at Curious Thinkers 2018 in Sydney.

Watch the video to learn about the complexities and challenges of digital identity. What it is and how is it formed. Steven shares what we can learn from GDPR and PSD2 and the different regulatory challenges in this ever-evolving, global issue. He also discusses how collaboration can help financial institutions and others capitalise on the opportunities digital identity brings.

Bendigo Bank: from innovation to incubation

Andrew Twaits, Executive, Customer and Partner Engagement at Bendigo and Adelaide Bank presented “Bendigo Bank: from innovation to incubation” at Curious Thinkers 2018 in Sydney.

Watch the video to learn how Andrew drew on his experience in the online gambling industry, along with his work in the banking sector, to build great customer experiences. He covers why customer experience matters; disruption; timing; awareness & focus.

Youthquake 4.0 with Rocky Scopelliti


Rocky Scopelliti, Author & Futurologist at Curious Thinkers 2018 in Sydney talking to Cuscal’s clients about Youthquake 4.02 – a whole generation and the new industrial revolution.

Watch the video to find out about the different characteristics millennials have from other generations in relation to digital technology. How this informs everything they do and the opportunities and threats that this presents for organisations that align their businesses to this influential new generation.

Unlocking growth through innovation with Charlotte

Charlotte Rush, Innovation Consultant, Inventium at Curious Thinkers 2018 in Sydney talking to Cuscal’s clients about how to unlock growth through innovation.

Watch the video to learn insights on the difference between true innovation (which adds value) and change for change’s sake (little value). In addition, learn the importance of identifying consumer frustrations to unlock opportunities for innovation.