Deborah Latimer, Partner Governance, Regulation & Conduct Advisory, Deloitte at Curious Thinkers 2019 in Sydney.
We are in a new era of governance and Deborah talks to clients about key governance impacts from the Royal Commission and the interconnectedness of Governance, Conduct and Regulation.
Watch the video to learn more about why Deborah believes we are in a ‘beyond compliance’ world and why corporate governance is demanding a more direct consideration of societal issues in Australia.
Nathan Kinch, CEO, Greater than X and inventor of Data Trust by Design at Curious Thinkers 2019 in Sydney.
The most trustworthy organisations will gain access to more of the right customer data. These organisations will win their market by delivering better consumer outcomes through data enabled Lifestyle Services.
Watch the video to hear from Nathan who showcases how ambitious organisations can apply Data Trust by Design to truly take advantage of the Open Data opportunity.
Dr Louise Beaumont, Chair, Advisor and Investor at the second annual Curious Thinkers 2019 in Sydney.
Starting with Open Banking, we are moving to a world of Open Data which will fuel the delivery of predictive, pre-emptive, hyper-personalised services for both consumers and businesses.
Watch the video to hear Louise explain how we got here, where we’re going, and what it all means for the oft-abused commodity of Trust.
Simon Archer, Regional banking leader, NCR at Curious Thinkers 2019 in Sydney.
Simon talks about the changing role of the bank branch and encourages the audience to rethink what the branch experience could look like.
Watch the video to hear why Simon believe there are ever increasing demands on bank branches and how enhancing the branch experience can deliver an exceptional customer experience.
Andy Parker, Partner, Innosight at Curious Thinkers 2019 in Sydney.
Andy focuses on helping clients develop long-term growth strategies, manage transformation, design disruptive growth businesses and build enduring innovation capabilities.
New research into the dynamics of transformation in ASX 200 firms has identified eight Australian Transformation Champions that have achieved exceptional and sustained growth.
Watch the video to learn more about the strategic drivers and capabilities behind the success of the eight champions. These include taking a dual transformation approach to growth, demonstrating digital dexterity, and making and funding clearly strategic choices.
Graeme Wood, National Head of Product & Futures, Starcom and Nicole Conroy, Head of Insight, Starcom at Curious Thinkers 2019 in Sydney.
Starcom and its partners, Visa and Seven West Media, took over four Australian households and transform them into connected smart homes of the future, in a project designed to uncover how smart technology will change consumer behaviour.
Watch the video to understand what the research project uncovered and experience what living in 2023 might be like.
Darren Thayre, Partner, Oliver Wyman at the second annual Curious Thinkers 2019 in Sydney.
Darren talks to clients about moving from a product centric view of the world to talking in the consumer language and deeply understanding the customer needs, as well as what a frictionless experience as a daily life partner could look like.
Watch the video and learn what three key questions you need to ask to determine if you have a customer first solution.
Bianca Bates, Chief Client Officer, Cuscal and Amanda Hicks, Managing Partner Brand & Marketing, KPMG at Curious Thinkers 2019 in Sydney.
To get a deeper understanding about what will build associative trust, and in particular what types of products and services would create trust with customers, Cuscal commissioned KPMG to co-create a thought leadership paper on ‘Trust in Banking’.
Watch the video to hear from Amanda Hicks, KPMG who shares the insights from this research.
Anthony Thomson, Chair 86 400, at Curious Thinkers 2019 in Sydney sharing where he has come from and where he is going.
Watch the video to hear more about what Anthony considers to be some of the key ingredients for success in business.
Launched in 2010, our Vigil for Cards service has consistently outperformed industry averages for fraud loss rates. During this time, Vigil for Cards has helped clients to protect their debit and credit cardholders from the ever evolving threat of fraud.
As the number of debit and credit card transactions grow, filtering fraudulent transactions from genuine transactions can become increasingly difficult. A blocked genuine transaction can cause frustration and have a negative impact on the cardholder experience.
This is where the Vigil for Cards service can help.
We are committed to keeping clients ahead of the curve. We are investing in our Vigil for Cards service, combining our extensive fraud monitoring experience with advanced artificial intelligence and machine learning technology from our new partner Feedzai to score transactions at scale, without compromising on the response time. This helps to improve fraud detection rates and reduce false positives, providing a better final experience for the cardholder.
Vigil for Cards customers will have access to the enhanced service, benefitting from improved integrated operational processes, enhanced data analytics and cardholder behavioural profiling to continue to evolve with changing fraud trends.
