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Category: Videos

Helping Families Navigate the Challenges of Youth Banking

Posted on by Rachael Shupe

Learning financial skills is fundamental to leading a fulfilling life. Yet at present both young people and their parents believe that financial institutions are falling short in meeting their information, service and education needs. In this video, we dive deeper into the key themes uncovered in our latest Youth Banking White Paper and share how financial institutions are well-positioned to develop innovative, educational, and accessible banking solutions that can strategically connect with the next generation of financial customers and seize opportunities in this dynamic market.

Inside this video:

  • Uncover the crucial stages of financial development for young Australians and the impact on your youth banking strategy — from the basics of money management to navigating digital payments and the influence of social media.
  • The three strategic decisions financial institutions must make to capture the youth banking market effectively.
  • Why a one-size-fits-all strategy fails for the 6-year-old to 22-year-old age group and the importance of adapting your products, messaging, and experience for each life stage.
  • The four main opportunity gaps between current banking offerings and the growing needs of parents and young people.
  • Understanding the ebb and flow of parent involvement along the youth banking journey and how to build this into your strategy and approach.
  • The importance of tone of voice and platform-appropriate experiences for digital-native youth.
  • The correlation between financial literacy and financial inclusion and how it affects customer lifetime value.

Featured Speakers:

  • Sarah Rowley, Senior Product Manager for Issuing, Cuscal,
  • Dawn Mischewski, Research and Customer Insights Specialist – Phase One Insights, and
  • Ryan Yuzon, Senior Director, Visa Consulting & Analytics, Visa Australia.

Watch this video now and learn how these insights can help you develop a program for the youth segment in line with your wider customer lifecycle strategy.

Important Information: The information in this web copy and video are current as at December 2024 and is subject to change. This information is provided for general information purposes only and not for the purpose of providing legal, financial or investment advice. The information contained in the web copy and video does not constitute an offer, a solicitation of an offer or to enter a legally binding contract. The web copy and video contain material provided by third parties. While such material is published with the necessary permission, Cuscal does not accept any responsibility for the accuracy or completeness of any such material. Although Cuscal has made every effort to ensure the information is free from error, Cuscal does not warrant the accuracy, adequacy or completeness of the information. Except where contrary to law, Cuscal intends by this notice to exclude liability for the information. This web copy and video are not to be distributed to any other party without Cuscal’s prior written consent. Cuscal Limited ABN 95 087 822 455.

Curious Thinkers 2023- A Look Back 

Posted on by Marketing Team

In 2023, on the 18-19 September Cuscal held its annual anticipated thought leadership event on the 18th and 19th of September 2023.

This exclusive, invite-only, two-day conference allowed our clients to hear from both local and international experts at the Winx Stand at the Royal Randwick Racecourse. The focus was on the latest data and payment trends, including real-time payments, fraud and scams, global economic outlook, social engineering, and innovative customer solutions that are shaping the industry.

The theme for Curious Thinkers 2023 was: REIMAGINE THE FUTURE: UNLEASH THE POWER OF DATA, DIGITAL, AND REAL-TIME TO ENHANCE CUSTOMER EXPERIENCE AND TRANSFORM YOUR BUSINESS
A huge thank you to all of our speakers who made this Curious Thinkers 2023 a resounding success. Their insights and expertise provided invaluable knowledge and inspiration to all our clients. And thanks to Synechron for kindly sponsoring the pre-dinner drinks on Monday 18 September 2023.

Watch the event wrap up and explore more about the agenda and speakers from Curious Thinkers 2023.

Global Economic Outlook

Posted on by Rachael Shupe

Simon Baptist, Visa Principal Economist for Asia Pacific caught up with Bronwyn Yam, Cuscal Chief Product Officer in Sydney to discuss the global economic outlook and how it may impact the Australian economy.

They discuss:

  • the key factors that are driving the economy,
  • the themes for the year ahead,
  • shifts in trade in the Asia Pacific,
  • how the US election and tourism could impact Australia and
  • how new technology and Gen Z may affect payments in the future.

Watch Simon Baptist share his knowledge and insights for 2024 with Bronwyn Yam.

Powering seamless and secure connections for customers. Always.

Posted on by Marketing Team

For over 60 years Cuscal has been empowering seamless and secure connections for customers, providing banks, mutuals and credit unions, payment service providers and enterprise clients with wholesale connectivity services to Australia’s entire payment ecosystem.

Discover the role Cuscal plays in enabling access to Australia’s card payments network and how we ensure the safe, secure and seamless processing of retail card payments for our clients and their customers.

Contact us to discuss your payment requirements and how we can help your business.

What our clients have to say about Cuscal as their payments partner

Posted on by Marketing Team

Throughout our history, Cuscal’s primary focus has been on empowering our clients to thrive and succeed in a digital-first economy.

As the leading independent provider of payments solutions in the Australian financial services, we have consistently demonstrated our leadership in innovation and adaptability. Our comprehensive portfolio of payments solutions, combined with our track record of delivering first-to-market solutions, has played a vital role in fostering competition in the sector and providing consumers with greater choice. Here is what some of our clients have to say about us.

We sincerely appreciate your ongoing partnership and the trust you have placed in our services.

Curious Thinkers 2022 – a look back

Posted on by Marketing Team

Cuscal held its annual flagship thought leadership event, Curious Thinkers, on 26-27 July 2022.

2022’s theme for Curious Thinkers was Shaping the Future: Addressing today’s challenges with tomorrow’s technology. The keynote speakers and panel presentations focussed on how our clients can harness innovation and digital technologies to remain at the forefront of a highly competitive and rapidly evolving market.

A big thank you to all our amazing speakers who took time to share their insights and thought-provoking ideas. We also want to thank our clients, partners and associates who joined us for the event.

Cuscal Innovation Timeline

Posted on by Rachael Shupe

With a rich history of innovation and many industry firsts, Cuscal is the largest independent provider of payments in Australia.

Partnering with a wide variety of organisations, ranging from small mutuals to large consumer banks to new age fintechs amongst others, Cuscal enables organisations to implement the best payment solutions to suit their needs. Now with the emergence of PayTo and Open Banking, the payments landscape of Australia is about to change, and Cuscal is leading the way.

Cuscal has had and the exciting innovations we are looking forward to in the future. We thank every Client and partner who has been part of our journey.

Watch the video which encapsulates the remarkable journey of Cuscal up until October 2022.

Today’s foundations for tomorrow’s payments | Curious Thinkers 2022

Posted on by Marketing Team

Nathan Churchward (Cuscal) moderates a session with Christian Westerlind Wigstrom (Monoova), Luke Fossett (GoCardless) and Marnie Ryan (NPPA)

As one of Cuscal’s key strategic priorities and a true leader in this space through our ongoing commitment with the NPPA, this session aims to reinforce the benefits of PayTo and to get clients excited that there will be take up of PayTo. The content will be aimed at sharing the benefits on the initiator side as well as demonstrating what’s important from a payer side – how do our banking clients position this as a competitive advantage with their customers?

Cyber Security: Disruptive thinking in Cyber Risk Management | Martijn Verbree

Posted on by Marketing Team

Martijn Verbree joins virtually for his talk on Cyber Security at Curious Thinkers 2022.

This is an extremely important topic for organisations as it is a growing problem for their business and customers. The keynote will give insights and knowledge to strengthen security measures and educate customers to be cybercrime-wise.